lr777 Privacy Policy
Your personal information is completely safe with us. lr777 protects your privacy using SSL encryption and strict data protection policies.
This privacy policy applies to all services and activities of the lr777 platform. Please read this policy carefully before using our website.
Introduction and Scope
lr777 ("we", "our", or "platform") provides a safe and trusted mobile gaming service for players in Bangladesh. We give the highest priority to the privacy of our users ("you" or "user").
This privacy policy explains how we collect your personal information, the purposes for which we use it, where we store it, and how we keep it secure. When you register on the lr777 platform, log in, or use any of our services, you agree to the terms of this policy.
Our privacy policy may be updated from time to time. For any significant changes, we will notify you by email or by posting a notice on the platform.
What Information We Collect
lr777 collects only the information necessary to provide our services. Below is a description of the different types of information we collect:
2.1 Information You Provide Directly
You provide the following information when you register or contact us:
- Full name and username
- Email address
- Date of birth (for age verification — you must be 21 years of age or older)
- National ID card or passport number (for identity verification)
- Mobile number
- Payment account details (such as your bKash, Nagad, Rocket number or bank account number)
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Login time and logout time
- Gaming activity and transaction history
- Cookie and session data
2.3 Information Received from Third Parties
We may sometimes collect information from third-party verification services for the purpose of identity verification or fraud prevention. This information is used solely for security purposes.
Purpose of Using Information
lr777 uses your personal information only for the following legitimate purposes:
3.1 Account Management
Your information is used to create and maintain your account, verify your identity, recover your password, and ensure the security of your account.
3.2 Transaction Processing
Your payment information is used to process deposits and withdrawals. We securely store a record of every transaction. All transactions are handled through bKash, Nagad, Rocket, and bank transfers.
3.3 Customer Service
Your information is used to resolve your issues and provide 24/7 Bengali live chat support.
3.4 Security and Compliance
Information is analyzed to prevent fraud, money laundering, and other illegal activities. We monitor user gaming behavior to comply with responsible gaming policies.
3.5 Service Improvement
Information is used to improve platform performance, provide a personalized experience, and add new useful features.
3.6 Communication
Your email and mobile number are used to share important updates, security alerts, and promotional information with you. You can opt out of promotional messages at any time.
Information Sharing and Disclosure
lr777 does not sell your personal information to any third party for commercial purposes. However, information may be shared on a limited basis in the following circumstances:
4.1 Service Provider Partners
Limited information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, bank), identity verification, and technical support. These partners are obligated to follow our guidelines and privacy policy.
4.2 Legal Obligations
If it is necessary to disclose information as part of a court order, government directive, or legal process, we will do so. In such cases, we will disclose only the information legally required.
4.3 Security and Protection
Information may be shared with relevant authorities to investigate fraudulent activity and ensure the security of the platform.
4.4 Business Restructuring
In the event of a company merger or acquisition, user information may be transferred to the new entity. You will be informed in advance and this privacy policy will continue to apply.
Cookies and Tracking Technology
The lr777 platform uses cookies and similar technologies. Cookies are small data files stored in your browser.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, verify security, and remember language preferences. The platform will not function properly without these cookies.
5.2 Functional Cookies
These cookies are used to remember your preferences and settings. They help improve your user experience.
5.3 Analytical Cookies
These cookies are used to collect anonymous statistics for evaluating and improving platform performance.
5.4 Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may prevent you from using some features of the platform.
Data Security Measures
lr777 has adopted industry-standard security measures to ensure the safety of your information:
- SSL Encryption: Our entire platform is secured with 256-bit SSL encryption. All data transferred between you and our servers is encrypted.
- Data Encryption: All sensitive information stored is kept in encrypted form.
- Access Controls: Only authorized personnel can access your information, and they operate under strict confidentiality agreements.
- Regular Security Audits: Our systems undergo regular security audits.
- Two-Factor Authentication: Two-factor authentication is available for your account.
- Firewall Protection: An advanced firewall system prevents unauthorized access.
However, it is not possible to guarantee that data transfer over the internet is completely secure. We make every effort, but it is also your responsibility to keep your password confidential and to report any suspicious activity to us.
Data Retention Period
We retain your information for as long as it is necessary or legally required:
7.1 Account Information
Account information is retained for as long as your account is active. Even after an account is closed, information may be retained for a specified period to meet applicable legal obligations.
7.2 Transaction Records
Records of financial transactions are retained for an extended period due to legal and audit requirements.
7.3 Marketing Information
After you opt out, your information will no longer be used for marketing communications. However, a record of the opt-out is retained.
7.4 Data Deletion Requests
Beyond legal obligations, you may request the deletion of your personal information. Please contact [email protected] for this.
Your Rights and Controls
You have the following rights over your personal information:
8.1 Right to Access
You may ask at any time what information we hold about you. Please make a request for a copy of your information to our support team.
8.2 Right to Rectification
If any of your information is incorrect, you may request a correction through your account settings or via the support team.
8.3 Right to Erasure
In certain circumstances, you may request the deletion of information beyond legal obligations.
8.4 Right to Restrict Processing
In some cases, you have the right to request that the processing of your information be restricted.
8.5 Right to Opt Out
You may opt out of marketing communications at any time. This can be done via the unsubscribe link at the bottom of emails or by emailing [email protected].
Protection of Minors
lr777 strictly follows a 21+ age policy. Our platform is for those aged 21 and above only.
We verify age at the time of registration. If we discover that a user is under 21 years of age, their account will be closed immediately and the relevant information will be deleted.
We do not knowingly collect information from minors. If you believe a minor has created an account on our platform, please contact us.
Third-Party Services and Game Providers
The lr777 platform offers games from various providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi. These providers are governed by their own privacy policies.
Only the minimum information necessary for game operation is shared with game providers. Game results and statistics are stored, but these are not used to personally identify you.
Payment gateways (bKash, Nagad, Rocket) are governed by their own data protection policies. For information related to payments, please refer to the privacy policy of the relevant service.
Policy Changes and Updates
lr777 may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised.
For significant changes, we will notify you in advance by email or by posting a notice on the platform. Continued use of the platform after a notice has been given will be considered your acceptance of the new policy.
We recommend that you re-read this policy periodically, especially before using our services each time.
Contact and Support
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. Our support team is available 24/7 to assist you.
For more information, please visit our Terms and Conditions and Responsible Gaming pages.